Terms of service

OVERVIEW
Welcome to DONK!© The Ultimate Card Game, operated by R&R Spiele UG. The terms “we,” “us,” and “our” refer to R&R Spiele UG.
R&R Spiele UG operates this shop and this website, including all related information, content, functions, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). DONK!© The Ultimate Card Game is hosted on Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree, you may not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are of legal age in your state or region of residence and have given us consent to allow any of your minor dependents to use the Services on devices you own, purchased, or manage.
To use the Services, including accessing or browsing our online shops or purchasing products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete and that you are fully authorized to provide it.
You are solely responsible for the security of your account login details and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS
We strive to display our products and Services in our online shops as accurately as possible. However, we note that colors or product appearances may vary depending on the device and its settings.
We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match representations in our online shops.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue products and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.


SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. DONK!© The Ultimate Card Game reserves the right to accept or reject your order at its discretion. An order is considered accepted only after confirmation by DONK!© The Ultimate Card Game, subject to payment receipt and processing. Please check your order carefully before submission, as cancellation requests may not be accommodated once accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided with your order.
Returns or exchanges are permitted only in accordance with our Returns Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.


SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import duties.
Prices in our online shops may differ from those in physical stores or third-party shops. From time to time, promotions may affect pricing, subject to additional terms. In case of conflict, the promotion terms prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your information, including email addresses and payment details, so that we can complete transactions and contact you as needed.
You represent and warrant that: (i) your credit card details are true, correct, and complete; (ii) you are authorized to use the card; (iii) charges will be honored by your credit card company; and (iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.


SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Once products are handed to the shipping provider, ownership and risk of loss transfer to you.


SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, trade names, text, designs, images, graphics, product reviews, video and audio files, and their arrangement, are the property of DONK!© The Ultimate Card Game, its affiliates, or licensors, and are protected by intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. No license or rights are granted by implication. Unauthorized use may violate applicable laws. All rights not expressly granted are reserved.
The names, logos, product and service names, designs, and slogans of DONK!© The Ultimate Card Game are trademarks of DONK!© The Ultimate Card Game or its affiliates. Shopify trademarks belong to Shopify. All other names, logos, and marks are the property of their respective owners.


SECTION 7 – OPTIONAL TOOLS
You may access third-party tools as part of the Services, which we neither monitor nor control.
You acknowledge that access to such tools is provided “as is” and “as available” without warranties or endorsements. We disclaim liability for any issues arising from use of optional third-party tools.
Use of such tools is entirely at your own risk. You are responsible for reviewing and agreeing to the terms of the third-party provider.
Future features may also be offered as part of the Services and will be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS
The Services may include materials and links to third-party websites. We are not responsible for reviewing or evaluating such content and disclaim liability for your use of it. Accessing third-party websites is at your own risk.
We are not liable for damages or losses from use or purchase of third-party products, services, or content. Review third-party policies before engaging in transactions. Claims or questions should be directed to the third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This section accurately characterizes Shopify’s relationship to your shop and must not be removed or altered.]
DONK!© The Ultimate Card Game is hosted on Shopify, which allows us to provide the Services. However, all transactions are directly between you and DONK!© The Ultimate Card Game. By using the Services, you acknowledge that Shopify is not responsible for any transactions, injuries, damages, or losses relating to purchases. You expressly release Shopify and its affiliates from liability for any claims or disputes arising from your transactions with DONK!© The Ultimate Card Game.


SECTION 10 – PRIVACY POLICY
All personal data collected via the Services is subject to our Privacy Policy [LINK]. Some data may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge you have read both policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access and usage in order to provide and improve the Services. Data you submit is shared with Shopify and third parties, which may be located in other countries, for this purpose. Please see our Privacy Policy [LINK] for more details.


SECTION 11 – FEEDBACK
If you submit feedback, suggestions, ideas, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.
You represent that you own or have the rights to provide the Feedback, have disclosed any compensation received, and that it complies with these Terms. We are not obligated to (1) keep Feedback confidential, (2) pay compensation, or (3) respond.
We may monitor, edit, or remove Feedback at our discretion. You are solely responsible for your Feedback and any rights violations, defamation, malware, or false representations. We disclaim liability for Feedback posted by you or third parties.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice, including after submission.


SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not use them: (a) for illegal or malicious purposes; (b) to violate laws; (c) to infringe IP rights; (d) to harass, abuse, defame, intimidate, or harm others; (e) to submit false information; (f) to misuse content; (g) to send spam or chain letters; (h) to impersonate another person; or (i) to engage in conduct that restricts use of the Services or exposes DONK!© The Ultimate Card Game, Shopify, or others to liability.
You also agree not to: (a) upload viruses or malware; (b) duplicate or resell Services; (c) collect personal data of others; (d) engage in phishing, scraping, or crawling; or (e) interfere with security features.
We may suspend or terminate accounts without notice if these Terms are violated.


SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services at any time at our discretion. You remain liable for all amounts due up to termination.
Sections including Intellectual Property, Feedback, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and others survive termination.


SECTION 15 – DISCLAIMER OF WARRANTIES
Information provided via the Services is for general purposes only. We make no guarantee of accuracy, completeness, or usefulness. Reliance on such information is at your own risk.
EXCEPT AS EXPRESSLY STATED, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS, TITLE, OR NON-INFRINGEMENT. We do not guarantee uninterrupted, timely, secure, or error-free use. Some jurisdictions do not allow certain disclaimers, so they may not apply.


SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, DONK!© The Ultimate Card Game, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Services or products, even if advised of the possibility.


SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless DONK!© The Ultimate Card Game, Shopify, and affiliates from any losses, claims, liabilities, or expenses (including legal fees) arising from your breach of these Terms, violation of law, or use of the Services. We will notify you of indemnifiable claims and may assume defense at your expense.


SECTION 18 – SEVERABILITY
If any provision of these Terms is unlawful or unenforceable, it shall be enforced to the maximum extent possible, and the remainder shall remain valid.


SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right does not waive it. These Terms and any policies referenced herein constitute the entire agreement and supersede prior agreements. Ambiguities shall not be construed against the drafter.


SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign or delegate rights and obligations without notice.


SECTION 21 – GOVERNING LAW
These Terms are governed by the laws and courts of the country where DONK!© The Ultimate Card Game is headquartered. You agree to jurisdiction and venue there.


SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS
The current version of these Terms is always available on this page. We may update or replace parts of these Terms by posting changes on our website. It is your responsibility to check for updates. We will notify you of material changes as required by law. Continued use constitutes acceptance.


SECTION 24 – CONTACT INFORMATION
If you have questions about these Terms, please contact us at rieke@getdonk.com.

R&R Spiele UG
rieke@getdonk.com
Emeranstr. 23, 85622 Feldkirchen, Bavaria, Germany
+49 162 785 3009
HRB 303562
VAT ID: DE455614924